Trying to change an appointment today .... yesterday I missed the confirming call on Mother’s Day can transfer change or give back to my daughter I made this appointment three weeks earlier

/ 76 reviews

10 May, 2021 → by ClaimboUser756234

Trying to change an appointment today …. yesterday I missed the confirming call on Mother’s Day can transfer change or give back to my daughter I made this appointment three weeks earlier

No customer friendly support and its your dollar .... cant get there and now cant change I was a loyal member same as my daughter today .... I lost two massages there when my card on file expired and I couldnt use one of two visits without giving a new card!!! Today I cannot get there and cannot transfer or give back!!! Man ... its definitely about the dollar with massage envy ... I know now. I will use this service User's recommendation: Nope never.

Beauty and Day Spas

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Massage Envy - Other Reviews

》 my daughter gave me a gift card for this past mother’s day. I made an appointment for 6pm on tuesday june 13 this was at the bluffton

》 I cannot get through to customer service. I have left several voicemail messages and have not received a return phone call. Very frustrated with this example of poor customer relations.

》 Transferring my membership

》 Very rude business location

》 Appointment cancellation and I was not informed until I got there and was waiting for my session to start.

》 Store not open TWICE at time of my appointment

》 Went in to get massage as a gift for Mother’s Day. They asked if I had my covid shots? It’s not their business. Than I was told I have to wear my mask for the hour.

》 I lost 9 massages because I did not use them during COVID. They argue that i had 1 month to use them in August!!!!!!!!!!!!!

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