My dad was in hospice care at his home in September, his A/C failed on a 100 degree day. I called A1 Air and was told if the unit was under warranty with someone else they would not service it. I asked to speak to James and Sherry Greene and was told they were not available to speak to me. I wanted to leave a message for them to return my call and was told by the Operations Manager I could not do that. I can see they only into selling new equipment and do not care about situations like this. I ended up looking at the unit myself and found a bad circuit breaker.