Troy advertised a photo shoot in March 2011. We paid deposit and paid cash for the rest of the shoot in April 2011. I paid for 2 retouches after the shoot as well. Troy Douglas never provided proofs from shoot or retouches. I paid him $755 of which I recovered $300 through a chargeback with Visa but I'm still out the rest of the money I paid him. He admitted we had ruined images & continues to enter his daughter into numerous beauty pageant national competions but will not refund back and told me if he felt like it he'd refund me. I filed a complaint with the BBB as well and that can be found on the Kentucky website.