1 Jan, 2018 → by ClaimboUser51719
tripleclicks/eca program

2

I have been an eca at triple clicks for nearly 3 years, during that time I have had thousands of followers and numerous good comments about my service, etc. I sell over 100 products on their site. However recently sfi stopped notifying me of orders when they were processed and I had no idea orders were there (they used to send emails when orders came in) it is not practcle to check every day as I only sold items about 1-2 orders a month a best. That is first problem 2nd just today, I was notified that an order I processed and shipped within 2 days the customer recieved it witin 2 weeks and yet I was told I would not be paid as the cusomter filed a chargeback no explination given. And no appeal of this, so I paid for the product and the shipping the cusoter received the product and now does not have to pay for it, they dont even have to send it back! Sfi offered no support or help when I reached out to them.
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