3 Oct, 2018 → by ClaimboUser385598
Trickle in Delivery, Poor Refund Policy
1
An order place in June trickled in until the final package was received in September! The colors did not resemble the colors shown on-line and looked terrible together so they were returned. Half was credited to my credit card and half was issued an in-store credit because it was past 90 days. BrylaneHome took OVER 90 to DELIVER this order IN FULL!! I needed the complete order to get the full effect of how these curtains would look in my rooms. The colors were horrible together, so I packaged ALL the item together and returned them for a full refund. And BrylaneHome deducted almost $5 for each package delivered - isn’t this a scam! If BrylaneHome can not deliver an order in Full in a timely manner then I can order thru Overstock.com - I got the correct items and colors within 4 days.