9 Aug, 2017 → by ClaimboUser425206
Trial cost was doable. $200 per month to continue is a RIP-OFF
1
I paid for my trial size eye serum and face cream for under $20. Received the products, started using them and my skin started showing visible signs of healthy, radiant skin. The packing slip that came with the products was a little sketchy and didn't include any kind of receipt or marketing for other products. I received my next shipment with no receipt. I called Neulift that moment to ask how much the products were and was told that my checking account had been charged just under $200!! I have a tight budget and it didn't have any room for embellishing. I told the CSR that I wanted to send the product back, she told me that the products were already bought & paid for so they would not take them back. BUT, She could give me a 25% discount on future purchases, and continued to insult me by offering 50% and then 75% off. When all was said and done, the cost of the face cream was $23 per month. The eye cream was a little more. I was so offended by the process in which this company operates that I told the woman that I was canceling any future purchases and wanted an email confirmation. She gave me a verbal number over the phone and I received my email confirmation. I am 55 years old and continue to use the products. HOWEVER, I NEVER WOULD HAVE TRIED THE PRODUCTS IF I HADN'T SEEN THE INFOMERCIAL ON MY PHONE WITH CHIP & JOANNA GAINES TALKING ABOUT HOW THEY WERE GOING TO TRY NEW ADVENTURES AND THAT JOANNA REALLY BELIEVED IN THE NEULIFT PRODUCTS. I EXPECTED PROFESSIONALISM AND INSTEAD RECEIVED MEDIOCRE AND DISAPPOINTMENT . BOTTOM LINE- I HOPE YOU LIKE SURPRISES!!