1 Jan, 2018 → by ClaimboUser411813
treatment given by new management
1
I am a member of snap fitness gym Armadale WA and Am really disappointed at the treatment I got from the new manager there.I made a complaint about mis information by one member of staff that made me end up paying more money than I should have.instead of hearing me out and coming up with a solution, he accused me of lying and told me he didn't believe me without even taking time to investigate ask his member of staff.he was quick to protect them and told me that it's my fault because it's my signature that's on the contract...if I told ask him to refer me to someone who could understand what I was saying he told he was the manage and no one else could assist me.he told me all that I could do was to cancel my membership.i think this was very rude and don't even understand why he treated me that way...