8 May, 2018 → by ClaimboUser385169
Trapped with a personal trainer
When I signed up with Muv Fitness in April, I was told by let's call him Jack Ripe Off, that I could cancel the session with the personal trainer at any time. When I checked my bank account, $70.00 was drafted. When I texted Jack Ripe Off, he referred me to the corporate office. It took four days for the office manager to call me back. So in the meantime, I had already written the BBB and filed a complaint. The corporate manager emails me the contracts for the personal trainer which I will have to keep until September or pay $250.00 or she could cancel the session I did not use and pay 149.00. In total, the personal trainer will have received $940.00 from me, $70.00 for one day a week, FOR 30 MINUTES, A COMPLETE RIPE OFF. If you don't look at the fine print on the back in the upper left hand corner, you only have 3 days to cancel the membership or pay at total of 1,272, if I'm not mistaken.