1 Jan, 2018 → by ClaimboUser195774
Train Delays
2
Metra train is always delayed and it seems like that they do not care for customer satisfaction as there is no competition.They should be fined heavily per delay. They will simply apologize for any kind of failure, but apology should only be accepted once and not every time. Today, 03/23/2015, Metra West line delayed for more an hour and if you count number of working hours lost due to this delay than it will be enormous. Also that is only for one how about all the trains that got delayed because of this. They should give 10% discount in all the fairs in April month. Period..or else fire incompetent engineers..