9 May, 2018 → by ClaimboUser221601
TrailersPlus Fort Collins

1

I spotted a trailer at this location so I stopped by while I was on lunch break May 3,2018 spoke with the sales Manager about price since I was at lunch and could not stay any longer he said for me to go on the on the website and reserve this trailer for 7 days and his manager might can give me a better price. I then called him and asked for a invoice and or what we agreed on in writing he did send me that , so I then sent him another email asking what would it take to pick it up the same day or the next what time did he need. He did not answer that email and I also notice he did not include the $50.00 deposit. So I called left a message twice he did not return my call when I got off around 3:00 pm I went by to talk to him about the deposit he wanted to explain the discounts he gave me and that should do it , very rude towards me I asked for my refund he did that, I parked across the street and seen a couple that was in there at that time drive off with the trailer I had put on reserve and today on the web it still showed reserve I printed it out . You can deal with him if you like this is poor,unprofessional. dishonest Manager . I was very surprised,and very disappointed in the handling of business. I did purchase one right across the street soon as I left from there . NO GOOD!!!
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