Loan Officer David Butcher acted real nice and professional until I decided to go with another lender.He then started harrassing me via e-mail and phone calls.Warning to anyone looking for a refinance...do not do business with Traditional Home Mortgage...they will tell you anything to get you into a mortgage so they can make money and rip you off.Then when you want to change lenders they will not want to turn over the FHA case # There motto is Integrity,Compassion,Experience...what a joke.If all of their loan officers are like Dave the psycho....beware.