You seem to state that there are no 'real' complaints, so it will be my pleasure to prove the lying Touchstone troll you are. My name is Clint Bender, and on February 17, 2014 I ordered a copy of my DD214 at $96. It states that you will receive the DD214 within 7 days, today is March 12, 2014 and no DD214. My order number is 45458. I have emailed this disgraceful corporation, and the real kicker is when you call them, they will place you on hold and hang up. These people prey on service members, give them none of your money. May you never be treated as badly as your customers. These people are con artists.