The person that I briefly spoke to called from 540-860-4369, he sounded like an older male, who was rude, talking fast and was yelling at me. Telling me to get a pen, he needed my VIN# and credit card. Asked me how my vehicle had been running. When I started asking questions so I understand what he was calling for, he yelled to someone to send them a letter and said "this is suppose to be Generation X". When I called the number back it states "enter this number to be taken off the list."