3 May, 2019 → by ClaimboUser980930
Totally messed up my lap to when i let them remote in
1
I have purchased from amcrest 4 ,1080 ptz cameras and a bullet camera 2 nvr recorders and 5 poe switches have had more then my share of issues with them but the final straw was recently I contacted them because the entire system went down so I got some lady in tech support to try to find the problem her English was horrible she wanted to remote into my lap top so I let her BIG MISTAKE after her changing things around for a few minutes it kicked her off and then my lap top would not recognize internet.so the next day I contacted there support again to try to fix what she messed up got some guy named jake from india he suggested I delete my network driver and redownload it I reminded him if I cant connect to the internet how am I going to download it,he was totally useless,so I sent a email to brian a higher up tech that I have dealt with asking him to call me to try to figure out this problem of course he did not call me he sent a *** email so I took my lap top to geek squad at best buy the guy spent a hour on my lap top and even he could not get it to connect to the internet,SO I HAD TO BUY ANOTHER LAP TOP now mind you this is a business lap top full of business files and things that are needed it works fine but will not connect to the net.so of course I travel with my job and carry a printer scanner with me took 3 hours on the phone with canon to get everything downloaded into the new lap top to be able to print an scan again, im done with this circus act of a company,