3 Sep, 2016 → by ClaimboUser244483
Total Scam by Esther Graciolett of Edge Design Group; misleading on price of her services.

1

We hired Esther Graciolett as the interior designer for our home remodel. She sold us on the fact that she charged a flat fee for her services and this one time payment entitled us to her design services, and her professional discounts on the items she would buy for our home. We paid Esther the quoted amount of ten grand. She began our home and the things began to be delivered. Although we did like the items very much, we noticed some quality issues with some of the art and a sofa. My adult daughter came over and took the list of items that we purchased from Esther. She went online and found out that every item was sold to us at full retail price, in fact numerous items could be found at a lower price. We also found that several expensive pieces were indeed not the items shown to us and chosen from a catalog, but a much cheaper knock off of the item by a no name company. We paid for high end pieces at what we were told was at designer discounts and were delivered to our home cheap knock off pieces from low end internet stores that we were easily able to discover once we looked at the tags under the table bottom and sofa cushions. Esther had removed most of he tags to identify the maker of he item, but we found tags on 3 items to give us enough evidence to approach her with our findings. Of course, she denied this and would no longer return our phone calls when we wanted her to assist us in returning the cheap items and refunding our money we paid her. Please do your homwork on this company, and it's one and only employee Esther the *** artist. Horrible expensive lesson.
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