9 May, 2015 → by ClaimboUser403030
Total lack of service and *** poor performance
1
Update by user May 09, 2015 Full Refund has been recieved from Paypal. However, that does not solve the bad experience, the rude language, the lies and false statements. I expect this company to give me a public apology for their lack of customer service, as well as a full explanation on their false statements! Original review posted by user May 09, 2015 Ordered for a VPS and recieved: - Recieved a non-functional VPS - Extreme poor performance (Memory and connection) - Was faulty already right from the start: - Slow and almost non-existent support - No response. - Rude staff - False statements Proofs: In this case my Order Number: 4459641377 Paypal Dispute Ticket: PP-003-898-46*-179 Transaktionsnr.: 8EN77338YB3542406 My advice is to stay far away from this VPS provider! They are not service minded and very hostile against their customers. There are tons of complaints similar to mine on the GSA Forum. On top of that, this company i.e GreenCloudVPS are stating that they have joined forces with another company, which turns out to be completely false.