14 Sep, 2019 → by ClaimboUser487125
Total apathy
1
I ordered a runner that was supposedly half price. My cost after taxes and shipping, etc. was $460. A couple of weeks later they emailed me an ad to purchase the same runner for $167. Quite a discount after my purchase, which was supposedly already discounted 50%!! I called and spoke with a disinterested party who said she’d speak with someone about the situation. Honestly, I would have felt even somewhat better if they offered me a $25 gift certificate, something, but I didn’t even get a return phone call. I called again today and spoke with another robot of a human who told me they don’t price match, blah, blah, blah. Maybe they get so many of these complaints they’re reading their standard response off a cue card??Total lack of interest when you call them. There’s too much competition out there for a company to be that uncaring...but they are. I asked them to please remove me from their mailings. I will never order from them again. And I’ll make sure others are made aware.