3 Dec, 2019 → by ClaimboUser787592
toshiba satellite l50-b-1p1 black (skullcandy) top case failure at hinge corner

2

On or about Oct 14 2019 the corner attached to the LHS screen hinge failed. It broke away from the rest of the top case. Laptop was purchased on 18/10/2014 in the UK, S/n 7E328034C The unit is out of warranty, so I opened the case and found the plastic construct at the site of the hinge base fixing was very thin and subsequently weak. The Hinge fixing base had broken free from the body of the Top Case. As there has been a Class Action against Toshiba for a similar problem I would like to know what Toshiba would like to do. At least supply another suitable top case and I will do the dismantle and repair. Photo attached shows site of break.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Toshiba you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.