In October of 2010 I purchased or "won" a gift card for $50.00. I paid for the card within a few days as well at the $6 plus for shipping and handling. After 3 month went by, I had still not received my gift card. I called in and I was given one excuse after another. I was even told that the only way I could sprak to a "manager" was via chat (instant messagging). I was promised that I was receive my gift card very soon. 2 more months go by and again, I had not received the gift card nor a coutersy call from their office. It was not until I threatened to take legal action, contact the BBB, and exhaust all other remedies was I promised that my guft card would arrive within 2 weeks. 1 months later it was sent to me. Horrible customer service, Horrible business!!! Do not purchase "bids." The money that you spend on bidding on a item, even if only it for $1.50, is 3 x what it would cost you to but the product in the first place. I spent $100 on bids for a $50 gift card and then had to pay another $6 for shipping and handling. Rip Off!!