Tech came, did not listen to what was wrong, duct work and jumper connection on A/C , did not like that he had to go under the house to fix. He told me what I already knew, that the insulation was down and that the duct work had tears. I already knew that. He said he would turn it into his boss to get a estimate. Have not heard a thing since. But they took the $89.00 fee and told me nothing and this was a week ago. I called today and there was nothing on file other than what he saw but not when to re pair it or how much. Girl on the phone was as perplexed as I am.