9 Feb, 2021 → by ClaimboUser338684
Took extra money when changing my tickets by saying we don’t charge any admin fees it’s a tax that you had to pay for airline.
1
I had to change my return date and the person from flight catchers said that because of covid there is no admin fees but you have to pay airline tax and they charge me £44 each which made £220 for 5 of us. Later i had to change again as i changed the wrong time and contacted the airline and asked them and they didn't change any money or tax and also said because of covid we don't charge anything for changing tickets. Which means the travel agent charge me for no reason. I even tried to contact them but they did not bother to reply back. I have all the email. I am really upset and want my money back. Please help. Many thanks Kind Regards Shazia