I also ordered a knife. It was free just pay shipping. That was fine. I thought that was all, but then I just noticed the charge, on my debit card no less. Anyway, I called them and also emailed them for a full refund. If you read through their entire site and terms of service, they do say that there is this agreement, blah, blah. It wouldnt hold up to anything legally. More importantly, its so unethical, especially in this time when were all dealing with people getting sick and dying from coronavirus. User's recommendation: Don’t give them your credit card info and ask for a refund and CANCEL.