1 Jan, 2018 → by ClaimboUser753854
Too much water, no way to reach them by phone or reponse by email
1
I have been with Sparketts for well over 25 YEARS-YES YEARS!!! Longer than most marriages, right? Soo, as a reward they stopped charging me for the cooler about 10 or so years ago. The right thing to do I'd say since I'd threatened to get my own water purification system due to the expense. Now the bottles are up to $10.00 and there is some type of "energy surcharge" of $2.41. To top it off, my cooler started leaking all over my floor so they soon replaced it with a fancy with the hefty fee of $14.00 a mo. I CANNOT get anyone on the phone or to reply to an e-mail to address this issue . NOW, they have LOST probably one of their longest customers. The delivery guy keeps leaving water also when he clearly knows only to rplace if an empty is there. Unfortunately for him he has a LARGE PICK UP AT MY HOME. This is a sad business break-up for me. GREEDY DOES NOT ALWAYS PAY