On April 28, 2020, someone decided to transfer $350 from my account to theirs. I immediately contacted Global Cash Card and filed a dispute. The guy told me to wait 7 to 10 business days to receive forms in the mail to sign and return. It's now May 16, 2020, and I still haven't received those darn papers. I called to see when they mailed it, and they gave me a date of May 6th that they mailed it. So the first guy lied to me. And now I'm still sitting here waiting for those documents and I need my money now. Not 45 to 90 days later. Why does this process take so long? I also feel like my situation doesn't matter to them because they have no sense of urgency to fix the problem. I will never use this card company again. User's recommendation: Don't Use This Card Service!!! They will not help you.