I had purchased a Walmart Money Card not really knowing that, this card would cause so much trouble. I was acutely sent out 3 cards (not sure why), but when I go directly into the store, they don't work only on line. (talk about confusion). When I had decided that, I no longer wanted the Services I had requested that it only be closed, after I had retrieved the remaining balance. Now I'm being told that I can only retrieve "My" funds, if I submit my ID or paper work as to who I am. I didn't need ID when, I purchased this card in the store, so why should I need to do so now? Isn't this "Theft"???? User's recommendation: To making sure that, your purchasing the "Right" Pre-Paid Money Card!