Very inconvenient, Awkward and uncomfortable process with this service. You have to call, text and chase him around for him to show to a job that was already paid for. To date, the job is not completed and he is no longer replying to our calls and text. Will not recommend this Paul Bunyon &;;; Sons Tree Servicehere's why: We hired his Service (Timothy Mullins) for the Tree removal and trimming of trees and hedges. We paid the down payment as agreed in the contract. He failed to perform the work on the assigned date. It would have been better if he had at least called and inform us of the delay. We ended up calling him several times. His voice mail is always full so you will not be able to leave a voice messagevery convenient for him. The one time he tried to call me back was when I am in the middle of listening to his voice mail. Then when you call him back he will not answer. We made a new appointment for the next Thursday as per his request but again he did not show up and did not call. Finally, my husband was able to reach him at the end of that day (Thursday) and his crew finally showed up the next day. To sum it up, it took him over a week after the assigned date and many, many phone calls and text. I paid the remaining balance that day upon completion of the work. When my husband looked at his work, we found that the tree stump was still there. They had just covered it with our old mulch. The removal of the tree stump is paid for and is also written in the contract. We called him and we were informed that another crew will complete the job the next day. As always, nobody showed, nobody called so I kept calling and texting to follow up. He then kept promising, "tomorrow for sure" but it did not happen. It's been more than a week now as of this writing and the tree stump is still there. We dont want to follow up and keep chasing him, this is very inconvenient and very uncomfortable process. User's recommendation: Do not hire this guy. He has not shame in ignoring follow ups.