Update by user May 12, 2021 I am a loyal customer and have been for years, however, I feel the finance charges are absolutely ridiculous. The Jewelry is satisfactory and the staff is nice and friendly but I feel as if I was manipulated by the staff. I was told if I pay the account off faster the finance charges would be less and I just reviewed my past payments and realized the charges are outrageous! Please review my account and see if there is any way this can be resolved. Thank you , Teresa R. Coyle Original review updated by user May 12, 2021 I pay EXTRA on my account every month but the balance isnt going down as much as I expected. I spoke with the ppl at the cominity bank and they said with the high purchase I should have been offered a promotion deal. However, I was told that if I paid it off early there wouldnt be any finance charges or very minimum depending on the time frame. 27% is too much! Please help.