4 Jun, 2019 → by ClaimboUser303157
timonium/ york road location

2

I recently went to the York Road, in Timonium location. My experience with the person who did the massage was great. But the customer service from the front desk was horrible. I only went because a friend transferred her credit to me. The next day my card was charge full price and when i called to have it sorted out, they were extremely rude and hung up on me. I than called white marsh and she was helpful and offered to help sort it out for me. I will never go back because of this experience and Im still waiting for a refund considering that i was charged full price. This was my first experience having a massage, and it will be my last. Customer service has put a terrible taste in my mouth.
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