I ordered 3 sets of shutters from this company on April 11, 2013. The status on their site said that the order would be shipped between the 12th a 14th of April. I called on the 17th of April after looking for my shutters all week. They told me they wouldn't be shipped until Friday, April 19th. Really?? They took the money out of my checking acct on the 11th but cant ship my item for over a week. They should say may take a week for handling. Now I have to wait until Friday plus the shipping days. Thanks Architectural Depot for making my 1st purchase my ONLY purchase.