I am being denied my refund for the Sebastian Maniscalco show In Albany NY. He is giving full refunds for all of his shows. Yet online city tickets is refusing to give me my refund. I have been trying to contact them they are not giving me an answer why. My tickets were $437.00 and I want my money back. There is no reason why I can not get my money back if the host of the scheduled event is giving full refunds. This company is a scam. They are keeping people's money and collecting the refunds.