19/12/16 - I purchased and paid in full for 3 tickets (£244.46) for 'Lil Yachty' an event taking place 24/02/17 and received a confirmation email which stated the tickets would be released anytime prior to the event, but normally 3-4 days before the event 18/02/17 - I submitted a query with GETMEIN as I had not received the tickets with less than a week to go 19/02/17 - GETMEIN sent me an email to say they had noticed my tickets had not been dispatched, but not to worry 21/02/17 - Email from GETMEIN saying sorry, there is a problem and the supplier is unable to supply tickets. But its ok - they haven't paid the supplier so I'll get 100% of my money back! 22/02/17 - I queried this with GETMEIN and whilst they apologised, I expressed real disappointment that they had taken my money, confirmed the order, but failed to fulfil it. Its just not acceptable. The least they can do is issue a full refund - but what about my train tickets and the cost of my accommodation because the event is in London and I live in the Midlands, not to mention the disappointment at such short notice GETMEINs response, was - its not our responsibility - its the supplier... I am extremely disappointed - I had no idea that this could happen, otherwise I would never have used this site. I thought it was legitimate and trustworthy, but clearly not.