This happened this week for a Tampa Bay Lightning Hockey game for 12/2/17. I purchased these tickets from a Star Wars Twitter link that did not mention a promo or ask for a code... https://twitter.com/starwars/status/934904609499381760 The next day I then saw this tweet with the promo code. https://twitter.com/TBLightning/status/934911407581270016 When I called Ticket Master they said too bad. I could sell the tickets and purchase from the right link. I had also submitted a ticket that same day. 2 days later the response was vague and template verbiage used. I have asked to escalate this issue and of course no response. How is this my fault in trusting that ticket master did not have the right info linked to their ad? This issue makes me not want to deal with them anymore.