27 May, 2019 → by ClaimboUser124642
ticket lines & choose seat process
1
We frequent the Edwards Mira Mesa location at least 1 to 2 times a month. We've noticed a couple of changes they've made for the worse, they took out the retractable barriers where the line formed which is now increased the wait time and dysfunction it seems to cause patrons, today the manager came by after noticing the long line & told everyone to make three lines - that really messed things up, then we noticed we have to choose seats, for normal shows at ticket window, this is ridiculous as it causes such a delay with people choosing, then re-choosing, asking questions, etc. it's a great option for those opening weekend big movies or when ordering online but it's causing such longer check in and frustration. Please go back to how it was. Thank you Debra Toth San Diego, CA