I booked my ticket on kiwi application..i did everything right..i took screenshots also and when i did the payment, the application hung up and crashed and then the ticket which i recieved shocked me as it said the ticket is gonna be on 20 October instead of 20 january ..i cqlled 5 times the customer service they said we have checked everything, the mistake is from your side..i said can you show me the data where it shows i booked it for 20 October..they said sorry sir we can't..it was 420€