This company does not follow through on its guarantees and claims. The guy that answered the phone when I called had absolutely NO customer service skills, and was not eager to help me with my issues. I'll never use theyedoctor.com. EVER. I would much prefer going through my own eye doctor and paying more money for assured quality and real customer service. This website is a joke, and should be avoided at all costs. If they keep going the way they are now, they'll fall off the internet scene, into the www abyss, which is exactly where the belong.