1 Jan, 2018 → by ClaimboUser96859
This is really bad business
3
I made three long distance calls, got no answers or wrong answers and they hung up on me. I order Bras on 4/14/11. Was never told they were on back order. After 5 weeks I called and they told me of back order and it would be 4 to 6 weeks. The next say I recieved email that they had been sent and gave me Fedex tracking number. After 10 days I checked Fedex and USPS, they do not have this tracking number. The only anwers I get from Genie Bra is they have been shipped. They have charged my checking account and I was told it would take 3 to 6 monthes to check this out and I would have to make a complaint to get a refund from them, however they put me on hold and after 5 minutes they hung up on me. I would like some kind of answer as how I get my Bras or my money back? This is really bad business.