I wanted to get a piece of furniture reupholstered at Fergus Custom Upholstery. They way underquoted me and the price just kept climbing! I finally drew the line when my $300 quote turned into $600. The business owner's mother was an absolute doll and she was so nice about everything, the problem was her son, the new owner of the business. Mom offered to keep the piece in their shop and try to resell it. I didn't care either way if we took it back home or left it with her, but she was insistent, so we left it with her. Well today the son shows up unannounced at my door with the large piece of furniture! In the pouring rain no less!>:( He says "It smells" I know this, we bought it second hand from a smoker and told the mom at the store if at ANY TIME she wanted us to come and get it, to just call and we would be there. This guy shows up without even calling, on a Sunday afternoon when the dump is closed, so we have to leave it out in the *** rain! I am PISSED and will not do business with them again, which saddens me as the woman I dealt with was nothing but kind, polite and super helpful. Her son has A LOT to learn about running a business.