4 Apr, 2019 → by ClaimboUser330752
THIS IS A SCAM. AVOID AT ALL COST.
THIS IS THE WORST CUSTOMER SERVICE ON THE PLANET. WE WERE LIED TO AND OUR FURNITURE NEVER ARRIVED. THEN WE CALLED a CALL CENTER BECAUSE YOU CANNOT CALL THE STORE AND WERE TOLD WE NEED TO RESCHEDULE THE DELIVERY. GUESS WHAT??? THERE IS NO WAY TO CALL TO RESCHEDULE. I ASKED FOR A SUPERVISOR TO COMPLAIN AND WAS TOLD NO ONE IS AVAILABLE. I ASKED TO GET A CALL BACK AND WAS TOLD IT TAKES 24-48 HOURS TO GET A CALL BACK. RIDICULOUS. ON TOP OF THAT THE LADY HAT WAS "HELPING" US PICK OUT THE FURNITURE HAD NO CLUE ABOUT INTERIOR DESIGN AND NO CLUE ABOUT WHAT THEY HAVE IN THE STORE. AVOID AT ALL COST. WE HAVE NO IDEA WHEN WE WILL GET OUR ITEMS. THIS IS A SCAM.