28 Aug, 2019 → by ClaimboUser6673
This company is a fraud and total scam.
1
I bought 4 tickets from headout to visit park Guell in Barcelona in August 2019. I received my tickets via email but when we arrived at the park, we were told that our tickets are not valid because headout was not an authorized agent to sell tickets on behalf of park Guell. I tried to contact their customer service team via chat but they kept dropping the chat connection after I explained the situation to them. Waisted a full day and $100 on cab fares. Had to dispute the charges via my credit card once I was back in US.