27 Nov, 2018 → by ClaimboUser174381
This company is a complete fraud
1
I ordered a trial product and was charged 4.95. I cancelled a few days after I received product because it burned my skin. The gentleman cancelled my subscription. Almost 3 months later I am charged for $89.99. I called to question this and they told me they had no record of me in the system. I filed a dispute with my bank. I am charged again for 89.99 and cannot get a refund from this fraudulent company because I disputed with my bank AFTER they told me I wasn't in the system. I spoke to a customer representative and she basically told me oh well. I spoke to 2 supervisors and they said I reinstated my subscription over email. Lies. I asked them for a copy of that email and they told me they didnt have that access. Then because I was arguing, the so called supervisor hung up on me. They ch arged me for some garbage that I never even received!!! Not that I wanted it because it burned my face. Fraud, fraud, fraud. Stay clear of this scam.