2 Sep, 2018 → by ClaimboUser970715
This bank is bizarre, horrible right out of the 70’s.
They continually lock accounts and deny claims, and you can't talk to a real person except during very bad business hours, and no I'm not talking local, I'm talking their 24 hour number. They don't farm out to call centers so someone can help us. They lock up your funds on holiday weekends, and then you can't call anyone. Why? Who even knows, I have a cash deposit in there from three days ago and payments won't process today and nobody can be reached until TUESDAY. This has happened more than once for NO discernible reason. It's 2018. This is reminiscent of how things were in the 70's. Oh yeah and I went to one branch's drive through, and they have a screen with Fox News on blaring at you. I'm just trying to bank, I don't want to know about your politics. And the ATM at these places are from 1966. They vary wildly from branch to branch. I thought I was going to lose my card in one.