I had the very bad experience with Jim Coleman Infiniti. I wish I had seen the previous review before I took my car there. They even scrapped parts off my car and when I pointed out out, they offered to replaced, until now, I am still waiting. They gave me the run around that they are on back orders. I followed up for an update, but no one bothered to return my calls. It is over six months since I took my car to them and they got paid by the insurance company over $7000 for a bumper, which was not replaced with a new one and the muffler that broke from the accident had never been repaired. They never test drove the car after the so call repair. The car is out of alignment and the entire body rocks since the accident, yet they never cared about the machanical. The mechanical never tested the car anything on the inside, but yet they took parts fixture from the inside. I went into the car and i was surprised to find it shaking. They were looking at me as if they knew nothing about cars and everthting I asked, they asked another department and I got rolled from place to place. Even though the insurance company told them to make the appointment to get an estimate for the muffler they refused to do so and my calls went unreturned. They scrapped parts from my car. See photo. I felt abused with no where else to turn. My phone calls went unanswered or unreturned. I literally felt rolled over. I have never seen one car had the insurance company coming back for several additional adjustments. My car stayed in the shop for over two months and i got it back not fixed at all. Please do not go there with your car. Maybe, a hand cart, but not a car. I am now driving a wreck. Thanks to them. I am now in need of a car. I cannot sell the car because the parts were stolen from the inside and not replaced. I felt scammed.