Same details as other victims, managed to avoid paying at truly ultimate split second.Very smooth swindler, friendly voice; he even started asking personal questions, that alone should have rung bells! He had been coached very carefully and they kept mentioning MSFT every so often, even gave MSFT address as 40 Madison Ave in NY. Why don't the internet providers add a line to their notices to remind -on a regular basis--that when an 800 number flashes on your screen, you stop and ask yourself if you don't have a person nearby who is not participating in whatever you are doing at your keyboard--who can act as an objective observer and advisor. Perhaps an automatic daily reminder should start us off every time, until we have it "imprinted " in our brain.