The Hawaiian Better Business Bureau should require this company to change their name to Express Thieves! The 2 clowns who showed up for the move pulled the usual tricks outlined in other reviews e.g. bubble wrapping and reboxing toilet paper and towels, etc. They charged double what I was quoted. I had to move out quickly to move back to California due to urgent medical needs and didn't have time to get another mover. After paying storage fees for a year and a half, I requested that they ship my smaller items to me. Darlisa (of Express Movers) was supposed to do an inventory of what was shippable and advised not to pay anymore until the inventory was done. Then she was not contactable for a month. When a phone call did get through to her she claimed she had a family emergency and hadn't done the inventory but would get right on it. Have not been able to reach Darlisa by phone since and its been 90 days. At this point I'm assuming they have parted out my belongings among themselves, including a $4,000 bed, $500 brand new convection/microwave, and a new 1,600 refrigerator, to name a few items. I would only recommend Express Movers to somebody I had a vendetta against.