This staff have no attitude and not respecter to ktmb customer, im just entered in ets at coach d, same time she also want go out from the ets with the same door, but she said to me "banggang", its come from their mouth, this workers is not respected to our customer, but when I ask she why she call me like that, look like don't care what i'm talk to her, everyday i'm used ets traveled from arau to sg petani not like first time 'im used this ets, so why she do like this to me, as are thicket checker she just say sorry and the it will be ok, but its not be like that, I hope ktmb take this action from this staff, be respected to the customer.