I purchased three pieces of jewelry from OpenSky. I had a store credit, so I thought that I would only pay for shipping. I had no idea they only accepted partial credits for purchases. Before ordering I looked through their website very carefully and there was nothing said about I couldn't use the whole credit for the purchase. When I realized that I immediately contacted customer care and tried to cancel the order. That was after they charged my credit card. I received a message accepting the cancellation. But several days later I got another email stating my order was being processed and shipped. I tried to cancel again, received an email saying my order can't be canceled. When I received they package, I wanted to return it but was told that this was a final sale, so nothing can be returned. I do not recommend OpenSky!