22 Oct, 2019 → by ClaimboUser745631
They Tried to Scam Me in Westminster, Colorado

1

TL;DR: I signed the contract without reading and then regretted it because it has very shady policies, so I emailed ILKB to cancel my membership and they told me they'd cancel it but I continued to receive $39 weekly charges. When I disputed the charges through my credit card company they pushed back and tried to reverse the disputes by stating their 30-days cancellation policy. I won the case by highlighting the RIGHT TO RESCIND within 3 days (which I abided by) in their contract, but it took me 3 months to resolve the case. -- I was introduced to my local iLoveKickboxing through groupon - a discounted price for a session of 3 work outs and a free pair of gloves. I went for one session and had an amazing experience - the instructor Draco was charismatic and seemed really concerned for personal growth and mental health. Loved it. Didn't think too much when he handed me a clipboard and a contract to sign. On the drive back home it really hit me: I can't actually afford to pay $39 A WEEK to be a part of any membership, not including the initiation fee! I immediately read the entirety of the contract I had just signed, and please note the following: CANCELLATION POLICY "All cancellations require a STRICT 30 DAYS NOTICE. This means after a member gives notice of termination 4 more weekly payments are due immediately as a termination fee. Upon cancellation, 4 weekly payments are drafted all at once and the member may continue to attend classes for 30 days past this final draft. Cancellations must be sent by email to ILKBwestminster2@***l. Membership payments must be current and up to date and an exit interview is required to terminate agreement. If cancelled in the middle of the month I agree to a prorated amount of $8 per calendar day. The one year Grand Champion term membership requires a $195 termination fee. . . any memberships paid in full are non refundable. Westmisnter Kickboxers LLC does not offer refunds for any monies already paid." NON-USE "The failure or inability of the member to use the facilities, classes or services of the facility for any reason, will neither relieve nor suspend the Member's obligation to make all payments required under this agreement on a timely basis, nor entitle the member to a refund or credit of tuition." NON-CANCELLABLE **IMPORTANT** Right to recession - The Buyer may rescind this agreement at any time prior to midnight three business days after the date of this agreement. The member understands that after the member's right to cancel expires, the Member cannot cancel this agreement and payments must be made as agreed. Cancellation policy is then enforceable as agreed on the first page of agreement. So I IMMEDIATELY emailed the ONLY contact Draco (the coach) and the contract gave me to cancel my membership -- their financing email. Draco made a point that it was their job, not his; to email them, not him. They emailed me back trying to get me to stay, and when I refused, they said they cancelled my membership. THEY CONTINUED TO CHARGE ME WEEKLY. I disputed the charges through my credit company, but the charges would not stop -- I emailed them again multiple times with no response. I eventually contacted Draco about it, which only then did the weekly payments actually stop. I thought it was over. 3 months after having stepped into their studio, my credit card company reversed the dispute with iLoveKickboxing providing the contract and highlighting the 30-days-notice cancellation policy. I promptly called my credit card company to point to the 'right to rescind' portion of the contract they documented, and then referred to the emails that proved I rescinded within the 3 days. Case closed: I won. But man, I couldn't believe how hard they tried to milk money out of my one day attending a class.
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