The dealer told me I needed a $540.00 driver's side mirror when I needed a small piece of plastic on the outside of the mirror. I had an appointment. they left me waiting for 3 hours and they came out after 3 hours not fixing the mirror. Then charged me $104.00 for a 25 point inspection I didn't authorize. I had one done 1 month prior. It cost me $104.00 for the inspection. Then, they didn't tell me I had a brake issue. They didn't show me the inspection just handed it to me with other paperwork. I saw it on the inspection form after I left the dealer. I tried to call the dealer management and the person who answered the phone refused to let me speak to a manager. On the mirror: Why don't they make the inside plastic behind the mirror replaceable instead they want you to buy the whole mirror w/ full mechanism I didn't need. $42.00 is a ridiculous amount of money to pay for a $2.00 piece of plastic. I fixed the mirror in their parking lot!