They sent me a 15% off coupon, if I ordered some earbuds. As I went thru the ordering process, I kept waiting for the box to appear, to enter the code. It never did. Suddenly I was told my order was submitted. I immediately emailed the Digg Store to make sure I got the 15%, but they responded all they could do was give me a credit for that amount on my next order. I wrote back, "In that case, cancel my order." Keep in mind, this is all the same day as the order, which has not been shipped (from a separate vendor, as it turns out) yet. I again instructed them to cancel my order and not ship it. They shipped it 2 days later, ignoring my instructions. I asked for a return voucher. Ignored. Got a customer survey and lambasted their incompetence. They promised to look into it. Nothing. I complained to my credit card company, and the Digg Store merely said "All sales are final." In other words, once they get your credit card info, you're out of luck, Sucker! I would never use them again.