For each minute they charge 25 cents. You will see your bill without to see which numbers called you and you are charged for what. They add extra minutes on your bill. The customer service phone number on their website is fake. It is always on voice message and they will never call you when you leave voice messages. They ask for minimum $25 deposit ,if you cancel your phone number they don't refund you. Their voip didn't work on desktop and my cell phone. They wasted my time a lot. Yes they say 99 cents for a toll free number because they want to make you involved after. Their customer service is terrible. Always the name was Sarah on their website chat . I give 0 out of 10 to this company. Do not trust this company to give them your credit and personal information.